Restaurant Payment Module Addendum

Product: Qastio

Operator: FOODIT SOLUTIONS DOO BEOGRAD (VOŽDOVAC)

Website: https://qastio.app/

Version: v1.1

Publication date: 12 September 2026

Previous version: v1.0, published 13 May 2026

Status: Final Website Version

Classification: Public / Website Legal Document

Governing law: Republic of Serbia

Operator Details

Contents

1. Scope

This Addendum applies only to a Restaurant that voluntarily enables the Qastio online payment module. It supplements the Public Offer, Restaurant Connection Agreement, Privacy Policy, DPA, Complaints Policy and Payment Module Terms. If the Restaurant does not enable online payment, this Addendum does not impose the 1% platform service fee on ordinary non-payment-module orders.

2. Restaurant Election

By enabling the payment module in the dashboard, accepting PSP onboarding, signing this Addendum, confirming payment settings or processing online-paid orders, the Restaurant confirms that online payment is enabled voluntarily and may be disabled for future orders through the available Platform process.

3. Fee

The Restaurant agrees that the Operator may charge a 1% platform service fee on the gross paid amount of each successful order paid through the voluntary payment module. The fee is calculated before refunds unless the applicable PSP settlement report, invoice, dashboard or separate written agreement states a different calculation for refunded or partially refunded orders.

4. Restaurant Responsibilities

• Maintain correct bank, merchant, tax and PSP onboarding data.
• Issue fiscal receipts and comply with Restaurant sales tax/fiscalisation obligations.
• Fulfil paid orders or process cancellations/refunds according to law and Restaurant policy.
• Handle Guest complaints about food, service, price, allergens, pickup or table service.
• Reimburse chargeback, refund, PSP, penalty or dispute costs caused by Restaurant action, inaction, error or breach.
• Notify the Operator of suspicious activity, wrong prices, unauthorised access, refund requests or payment disputes.

5. Settlement Evidence

The Restaurant accepts PSP settlement reports, Platform logs, dashboard transaction records, order IDs, payment IDs, timestamps, refund notices and chargeback notices as valid operational evidence unless proven materially incorrect.

6. Deactivation

Deactivation of the payment module stops the display of online payment for future eligible orders of that Restaurant after the change takes effect. Deactivation does not release the Restaurant from obligations related to past payments, refunds, chargebacks, taxes, PSP reports, platform service fees or disputes.

Operator Details

Final Disclaimer

This document forms part of the Qastio legal documentation made available by the Operator. It does not limit any mandatory rights granted to users under applicable law. Where a specific onboarding, payment, procurement, POS/API integration or supplier arrangement is governed by an additional accepted document, that document applies together with this document and prevails within its specific scope.